Shipping Policy
At MYLIBASH, we are dedicated to providing our customers with exceptional service, including reliable and efficient shipping of our party wear traditional outfits across India. Our shipping policy aims to provide detailed information and transparency regarding our shipping process, ensuring that you have a seamless shopping experience with us.
1. Order Processing:-
1.1 Once you have placed an order on our website, our dedicated team will promptly verify the availability of the selected items and initiate the order processing.
1.2 Orders received before 2:00 PM IST (Indian Standard Time) on business days will be processed on the same day. Orders placed after 2:00 PM IST or on weekends or public holidays will be processed on the next business day.
2. Shipping Methods:-
2.1 At MYLIBASH, we have partnered with reliable and renowned courier services to ensure safe and timely delivery of your purchases.
2.2 Our standard shipping method utilizes a trusted courier service.
3. Shipping Charges:-
3.1 We offer free shipping on all orders within India, regardless of the order value or quantity.
3.2 The exact cost will be clearly displayed during the checkout process, allowing you to make an informed decision.
4. Estimated Delivery Time:-
4.1 The estimated delivery time for your order is dependent on your location within India and the shipping method selected.
4.2 For standard shipping, we strive to deliver your order within 7-10 business days after the completion of order processing.
4.3 In the case of expedited shipping, you can expect your order to be delivered within 5-7 business days.
5. Tracking Order:-
5.1 To ensure complete transparency, we provide a tracking number for every order.
5.2 Once your order is dispatched, we will promptly share the tracking number via email and SMS.
5.3 You can use the provided tracking number to monitor the progress of your shipment on our website or the courier partner’s website.
6. Shipping Restrictions:-
6.1 Presently, we only ship within India and do not offer international shipping.
6.2 Delivery to certain remote or hard-to-reach areas may take longer than the estimated delivery time due to logistical constraints. We appreciate your understanding in such cases.
7. Delivery Attempts:-
7.1 Our courier partner will make multiple attempts to deliver your order to the provided shipping address.
7.2 If delivery is unsuccessful after several attempts or if the recipient is unavailable, the courier will get in touch with you for further instructions.
7.3 It is crucial to provide accurate and complete shipping details during the checkout process to avoid any potential delivery issues.
8. Order Modification:-
8.1 If you need to modify your order, such as changing the shipping address, please contact our customer support team within 24 hours of placing the order.
8.2 We will make every effort to accommodate your request. However, please note that modifications may not be possible if the order has already been processed or shipped.
9. Order Cancellation:-
9.1 If you wish to cancel your order, please contact our customer support team as soon as possible.
9.2 Order cancellations can only be accommodated if the request is made within 24 hours of placing the order and before the order is processed or shipped.
9.3 Once the order has been processed or shipped, cancellation may not be possible. In such cases, you may refer to our return and refund policy for further assistance.
10. Packaging and Quality Assurance:-
10.1 We take great care in packaging your outfits to ensure they reach you in perfect condition.
10.2 Our dedicated team performs a rigorous quality check on each product before it is dispatched, ensuring that you receive only the finest garments.
10.3 In the unlikely event that you receive a damaged or defective item, please refer to our return and refund policy for instructions on how to proceed.
At MYLIBASH, we are committed to providing you with a delightful shopping experience from start to finish. Our shipping policy is designed to offer clarity and transparency, allowing you to make informed decisions and have complete peace of mind while placing your order. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our friendly customer support team. We are always here to assist you.
