Q1: How do I order something from MYLIBASH?
A: It’s simple to place an order on MYLIBASH. Browse our website, pick the party wear traditional attire that you prefer, select the size that works best for you, and then put it to your shopping basket. When you’re ready to finish shopping, head to the checkout page and follow the prompts to enter your shipping and payment information. You will get an email confirming your order after placing it.
Q2: Which forms of payment do you accept?
A: We accept a number of payment options, such as debit cards, credit cards, net banking, cash on dilavery and electronic wallets. During the checkout process, you may select the method of payment that is most practical for you.
Q3. Do you provide shipping to other countries?
A: We only provide shipping within India at this time. We don’t provide services for overseas shipping. But we’re always looking for ways to broaden our offerings in the future.
Q4: How long will it take for my order to arrive?
A: Depending on where you are in India and the shipping option you choose, the delivery time will vary. Most orders are sent via regular shipping 2-3 business days after the order has been processed. You may anticipate receiving your package in 5 -7 business days. For additional information, please refer to our shipping policy.
Q5: Can I check the progress of my order?
A: Without a doubt! We will send you an email and SMS with a tracking number once your purchase has been sent. Using this tracking number, you may keep tabs on the progress of your delivery on either our website or the website of the courier partner.
Q6:What happens if I get a faulty or damaged item?
A: We pay close attention to packaging and quality control. However, please get in touch with our customer care team within 24 hours of receiving the order if you receive a damaged or faulty item. In accordance with our Refund Policy, we will walk you through the return process and offer a solution, which can be a replacement or a refund.
Q7:Can I change or cancel my order?
A: Please get in touch with our customer care team as soon as you can if you want to cancel or amend your order. We will do everything we can to fulfil your request. Please be aware that after an order has been sent or processed, it might not be able to make changes or cancel it.
Q8:How do you handle returns?
A: We provide a simple return policy. Within 2 days after the delivery date, you may start a return if you’re not entirely happy with your purchase. The item(s) must be in their original, unused, and undamaged state. For comprehensive guidelines on how to start a return and get a refund, please see our refund policy.
Q9: Do you have a physical location where I may try the clothes on?
A: At the moment, MYLIBASH only does business online; we don’t have any physical locations. To help you select the proper size, we do, however, offer precise sizing charts and thorough product descriptions on our website. Contact our customer care staff if you need more help or if you have any special issues about size.
Q10: How can I get in touch with your customer service staff?
A: You may email us at “mylibash23@gmail.com” or contact our helpline at “7567367707” to get in touch with our customer care staff. On Monday to Suterday, our staff is available to help you starting at 10:30 am to 08:00 pm. We work hard to respond to everyone promptly and in a friendly manner.
